Security Officer
2 weeks ago
We are seeking a highly skilled and experienced Security Officer to join our team at Ilford. As a Security Officer, you will be responsible for providing a high level of security and customer service to our clients and visitors.
Key Responsibilities- Provide a visible and professional security presence on site, ensuring the safety and security of clients, visitors, and staff.
- Conduct regular patrols of the site, identifying and reporting any potential security risks or incidents.
- Respond to and resolve security incidents in a calm and professional manner, ensuring minimal disruption to clients and visitors.
- Build and maintain effective working relationships with clients, visitors, and other service providers on site.
- Provide exceptional customer service to clients and visitors, responding to their queries and concerns in a timely and professional manner.
- Work collaboratively with other security personnel to ensure a high level of security and customer service is maintained at all times.
- Participate in ongoing training and development to enhance your skills and knowledge in security and customer service.
- SIA Door Supervisor Licence required.
- SIA CCTV Licence required.
- Security experience ideally in a retail or public space area.
- Ability to stand/walk for extended periods in all weathers.
- Excellent levels of customer service and communication.
- Good command of English language and IT skills.
- Reliable, confident, and committed.
- Flexible in approach to daily duties and additional events when held on site.
- Ability to work independently and as part of a team.
- Calm personality capable of controlling difficult situations.
- Confident in undertaking 100% of all specific duties.
- Ability to provide all documentation and vetting information requested.
- First Aid qualification is a bonus.
- Full uniform supplied.
- Paid holidays.
- Pension plan.
- On-going training.
- Progression opportunities.
- WRKIT Employee Benefits Platform which gives you access to savings at big retailers via Discounts/Cash back and Shopping Cards.
- HSF – a health cash plan and personal accident benefit with added services.
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