Security Officer

2 weeks ago


Ilford, Greater London, United Kingdom Ilford Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Ilford. As a Security Officer, you will be responsible for providing a high level of security and customer service to our clients and visitors.

Key Responsibilities
  • Provide a visible and professional security presence on site, ensuring the safety and security of clients, visitors, and staff.
  • Conduct regular patrols of the site, identifying and reporting any potential security risks or incidents.
  • Respond to and resolve security incidents in a calm and professional manner, ensuring minimal disruption to clients and visitors.
  • Build and maintain effective working relationships with clients, visitors, and other service providers on site.
  • Provide exceptional customer service to clients and visitors, responding to their queries and concerns in a timely and professional manner.
  • Work collaboratively with other security personnel to ensure a high level of security and customer service is maintained at all times.
  • Participate in ongoing training and development to enhance your skills and knowledge in security and customer service.
Requirements
  • SIA Door Supervisor Licence required.
  • SIA CCTV Licence required.
  • Security experience ideally in a retail or public space area.
  • Ability to stand/walk for extended periods in all weathers.
  • Excellent levels of customer service and communication.
  • Good command of English language and IT skills.
  • Reliable, confident, and committed.
  • Flexible in approach to daily duties and additional events when held on site.
  • Ability to work independently and as part of a team.
  • Calm personality capable of controlling difficult situations.
  • Confident in undertaking 100% of all specific duties.
  • Ability to provide all documentation and vetting information requested.
  • First Aid qualification is a bonus.
Benefits
  • Full uniform supplied.
  • Paid holidays.
  • Pension plan.
  • On-going training.
  • Progression opportunities.
  • WRKIT Employee Benefits Platform which gives you access to savings at big retailers via Discounts/Cash back and Shopping Cards.
  • HSF – a health cash plan and personal accident benefit with added services.


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