Patient Care Specialist

3 weeks ago


Macclesfield, Cheshire East, United Kingdom CHEC Full time
About the Role

As a Patient Care Specialist at CHEC, you will be responsible for providing exceptional patient care and being the first point of contact for our patients. This role requires strong communication skills, empathy, and a natural ability to build relationships with patients and their families. You will perform various administration duties while following established processes and procedures.

We are looking for someone who can:
  • Support patients and provide sensitive care in all situations.
  • Maintain high standards of patient care by responding empathetically to emotional or distressed patients.
  • Provide advice on available services to patients.
  • Use effective communication skills, including empathy, tact, and reassurance, when handling calls.
  • Maintain robust data quality and patient confidentiality.

Benefits and Perks
  • 23 days' holiday plus bank holidays.
  • Buy and sell annual leave scheme.
  • Refer a friend scheme.
  • Company pension.
  • Life assurance scheme.
  • Bluelight Card - discounts and cashback options.
  • Performance review with training and development plan.
  • Employee discounts portal.
  • Cycle to work scheme.
  • Tech scheme.
  • MediCash – Health cash plan.


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