Operations Manager

3 weeks ago

London, Greater London, United Kingdom River Island Full time
Job Description

We are seeking a highly skilled Commercial Manager to join our team at River Island. As a key member of our retail management team, you will be responsible for driving sales and maximising profit in our Stratford Westfield store.

About the Role
  • Drive sales & maximise profit - You will adhere to company VM guidelines by ensuring product is merchandised correctly and implementing layout changes. You will identify creative and visual ideas for the store and will be responsible for product placement, leading from the front by handling the product on a daily basis. You will place newness from delivery and ensure best sellers and key pieces are easily accessible to our customers.
  • You will conduct daily floor walks including windows, lighting, sales floor and stockrooms to identify areas of opportunity. You analyse commercial reports and take action, making commercial decisions and delegating tasks to your dedicated team of Senior Sales and Sales Advisors.
  • You will provide our customers with ideas on how to wear our product, keeping up with the latest trends and competitor activity. You will work alongside the field VM team to ensure high visual standards across your store, ensuring good size availability for our customers.
  • You will ensure delivery is prioritised commercially so that new lines and replenishment of biggest selling departments are sent to the sales floor quickly.
Requirements
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Have good leadership skills
  • Be passionate about delivering a world class experience to our customers
  • Have experience in analysing reports and making commercial decisions
  • Have a good understanding of the latest trends and our competitors
  • Have experience in VM
  • Have experience in managing a large team within a high turnover environment
  • Have previous experience at Sales Manager Level/Visual Merchandiser Level
Benefits
  • Discount - Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products
  • RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway On top of this you will also be entitled to a generous bonus scheme.
  • Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders
  • Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island - Give as you earn scheme, a 'Giver Island' day each year and matched funding
  • Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension - A contributory private pension scheme
  • Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need

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