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Administrative Support Officer

1 month ago

Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

Job Summary

The Team Administrator is an exciting role supporting Springhill District Nursing Teams with the administrative function that enables clinical care to be delivered in patient homes.

Main Duties of the Job

To provide comprehensive administrative support to the Integrated Multi-Disciplinary Team, including typing of letters, minutes of meetings, and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation, and staff documentation.

Undertake office duties such as photocopying and replenishing information as required by the District Nurses. Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.

About Us

Birmingham Community Healthcare NHS FT has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. We deliver over 100 clinical services, in people's homes, health centres, clinics, and inpatient facilities.

We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre, and one of Europe's leading Dental Hospitals and School of Dentistry.

Job Responsibilities

To provide comprehensive administrative support to the Integrated Multi-Disciplinary Team, including typing of letters, minutes of meetings, and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation, and staff documentation.

Undertake office duties such as photocopying and replenishing information as required by the District Nurses. Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.

Person Specification

  • GCSE English Grade C or above or equivalent/experience
  • GCSE Maths Grade C or above or equivalent/experience
  • ECDL or equivalent IT qualification
  • NVQ Level 3, Diploma, or equivalent experience
  • Able to work to deadlines
  • Experience of Microsoft Word, Excel, and Outlook
  • Previous experience of administration and clerical work