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Virtual Conveyancing Assistant

2 months ago

Portsmouth, Portsmouth, United Kingdom Knights Full time

About Knights

Knights is a leading legal and professional services business that has undergone significant growth and transformation in recent years. With a strong organic growth strategy and a number of high-quality acquisitions, we have become a more diversified business with strengthened positions in our key target markets.

Our Business Model and Culture

Our business model and culture remain a clear differentiator from many legal services businesses, enabling us to recruit individuals who wish to work in a modern professional services business. The Group's strong position in its markets, increased scale, national reputation, differentiated model, and unique culture are enabling us to attract high-quality talent.

About the Role

We are now looking to add to our highly successful New Homes team to be based out of our office, providing high-level Conveyancing support to the wider team. The successful candidate will assist with the opening of client matters manually and through various computer systems, ensuring compliance with service standard requirements both internal and external.

Key Responsibilities

  • Assist with the preparation and sending of quotes for legal work
  • Ensure compliance with service standard requirements both internal and external in respect of all referred and introduced work
  • Undertake any specific training when required and overall to have a responsibility towards self-development
  • Provide assistance with the processing of the Team's conveyancing matters by carrying out administrative tasks such as photocopying, filing, and retrieval of clients' files
  • Use the case management system to carry out tasks assigned by members of the teams, including preparing documents, carrying out searches, and reporting on the search results
  • Answer and make telephone calls in a professional and courteous manner, making full electronic telephone notes and progressing cases where possible or directed
  • Strong written and verbal communication skills, with the ability to communicate articulately with a broad range of individuals by email, telephone, or face-to-face
  • Previous experience of conveyancing work is desirable
  • Confident in using a broad range of digital technologies and keen to embrace and support technological change
  • To understand the link between own/team performance and the overall success of the Firm

About You

We are looking for a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service and has a strong understanding of conveyancing processes. If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.