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Lodge Manager

2 months ago


Sutton Coldfield, Birmingham, United Kingdom Churchill Estates Management Ltd Full time
{"About the Role": "We are seeking a skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, while also ensuring the smooth operation of our retirement development.

Your primary focus will be on managing the day-to-day activities of the development, including organizing events, coordinating maintenance, and providing administrative support. You will be the trusted point of contact for residents, contractors, and internal colleagues, and will be responsible for ensuring that all aspects of the development are running smoothly.

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be highly organized and able to prioritize tasks effectively.

In return for your hard work and dedication, you will receive a competitive salary, excellent benefits, and the opportunity to work for a progressive and award-winning company.

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we would love to hear from you.

Key Responsibilities:

* Provide exceptional customer service to residents, contractors, and internal colleagues
* Manage the day-to-day activities of the development, including organizing events and coordinating maintenance
* Provide administrative support, including data entry and record-keeping
* Ensure that all aspects of the development are running smoothly and efficiently

Requirements:

* 2+ years of experience in a customer-facing role
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Highly organized and able to prioritize tasks effectively
* Proficient in Microsoft Office applications, including Outlook

What We Offer:

* Competitive salary
* Excellent benefits, including annual holiday entitlement and life assurance
* Opportunity to work for a progressive and award-winning company
* Professional development and qualifications
* Thorough induction and ongoing training

If you are interested in this exciting opportunity, please apply today.

We look forward to hearing from you"}