Lodge Manager
4 weeks ago
About the role
Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring their comfort and well-being.
As a Lodge Manager, you will be the primary point of contact for residents, handling their queries and concerns in a professional and courteous manner. You will also be responsible for coordinating activities and events, managing contractors, and maintaining the overall upkeep of the development.
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be highly organized and able to prioritize tasks effectively.
About you
We are looking for someone who is passionate about delivering exceptional customer service and has a strong background in administration and customer service. You will need to have a friendly and approachable demeanor, with the ability to build strong relationships with residents and colleagues alike.
What we offer
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 200 developments nationally. We are committed to providing a high-quality service to our residents and are looking for someone who shares our values and is passionate about delivering exceptional customer service.
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