Lodge Manager

3 weeks ago

Sutton Coldfield, Birmingham, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement developments, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Manage the maintenance of the property, ensuring that all facilities and services are provided to a high standard.
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
  • Coordinate activities and events to enhance the lifestyle of our residents, promoting a sense of community and social interaction.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct regular health and safety checks, ensuring that the development is safe and secure for residents.
About You

We are looking for an individual with excellent customer service skills, a passion for working with people, and a background in administration and customer service. You will be a team player, able to work independently and as part of a team, and have a strong attention to detail.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are committed to providing a positive and supportive work environment, and we offer a range of benefits to our employees. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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