Lodge Manager

4 weeks ago

Sutton Coldfield, Birmingham, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement development, and maintaining a safe and secure environment.

The ideal candidate will have a background in administration, customer service, and property management, with a passion for working with people and a commitment to delivering high-quality service. You will be responsible for coordinating activities, managing contractors, completing health and safety checks, and providing a first-class service to our residents.

About You

We are looking for someone who is friendly, approachable, and has excellent communication skills. You will be able to work independently, use your own initiative, and have a strong sense of diplomacy and tact. Previous experience in a similar role, such as retirement living, social housing, or hospitality, would be an advantage.

You will be a team player, able to work collaboratively with colleagues, contractors, and residents to achieve our goals. You will be computer literate, with experience of using Microsoft Office applications, including Outlook, and have a strong attention to detail.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are a professional, award-winning, customer-focused team, committed to delivering exceptional service to our residents.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

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