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Customer Service Representative
2 months ago
We are seeking a talented and exceptional Customer Service Advisor to join our team at H2ecommerce. As a key member of our customer service team, you will play a vital role in maintaining our high standards of service to our customers.
About the Role
This vacancy sits within our customer service team, and we are looking for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Advisor, you will be responsible for providing excellent customer service by answering customer queries via phone, instant chat, and email.
Key Responsibilities
- Provide exceptional customer service to our customers via phone, instant chat, and email
- Assist customers with queries and resolve issues in a timely and professional manner
- Work collaboratively with the customer service team to achieve our service standards
- Participate in ongoing training and development to improve your skills and knowledge
What We Offer
We offer a supportive and friendly work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer experiences, and we are looking for like-minded individuals to join us.
Requirements
To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also need to be flexible and able to adapt to changing priorities.
