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Service Delivery Manager

2 months ago

Camberley, Surrey, United Kingdom VINCI Facilities Full time

Job Summary

We are seeking a highly skilled Service Delivery Manager to join our Technical Services team as part of a new Defence contract. The successful candidate will be responsible for the operational delivery of M&E/Fabric and Hard services works across numerous sites in the region.

Key Responsibilities

  • Manage the overall performance of our sub-contracted delivery to ensure service delivery to the highest standards are maintained across the bases.
  • Continually review operating performances to ensure efficiency and first-time fix ratio is maximised.
  • Develop and maintain relationships with clients and stakeholders.
  • Ensure compliance with Health & Safety and Compliance (SFG20) legislation.
  • Manage performance using CAFM system and SLA's/KPI's.

Requirements

  • Experience of managing a large regional area with multiple sites.
  • Military / Defence exposure preferred.
  • Excellent stakeholder management skills.
  • Technical knowledge/background and IOSH Trained.
  • Must have worked in the UK for the last 5 years (clearance requirement).

About VINCI Facilities

VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders.

Our Values

We put our people first, working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. We are committed to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.