Call Center Professional

2 weeks ago


Durham, Durham, United Kingdom MTrec Commercial Full time

MTrec Commercial is a leading recruitment agency, and we are proud to partner with our industry-leading customer service client in their search for a highly skilled professional.

This exciting role offers opportunities for growth and development, providing a chance to acquire new skills and enhance your career prospects.

The ideal candidate will be fluent in both Korean and English, have a high level of communication skills, and possess a team-oriented mindset.

The role is a great fit for those who are passionate about delivering exceptional customer service, are able to work independently, and have a strong understanding of customer needs.

**Key Responsibilities:**
- You will conduct calls to generate high-quality leads in Korean and English
- You will acquire knowledge of product features and applications through training
- You will utilize this knowledge efficiently within your communication
- You will understand customer needs and respond accordingly
- You will support colleagues and work as a team
- You will deliver a high standard of quality and professionalism at all times

**Working Hours:** Monday to Friday, 6am - 10am

**Estimated Salary:** $60,000 per year (estimated)



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