Multilingual Customer Care Professional
3 weeks ago
MTrec Commercial is seeking a highly skilled Korean speaking customer representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to clients in Korea and beyond.
The ideal candidate will have fluency in both Korean and English, excellent communication skills, and a team-oriented mindset. If you are passionate about customer service, have a strong work ethic, and are looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Conduct calls to generate high-quality leads in Korean and English
- Acquire knowledge of product features and applications through training
- Utilize this knowledge efficiently within your communication
- Understand customer needs and respond accordingly
- Support colleagues and work as a team
- Deliver a high standard of quality and professionalism at all times
Requirements:
- Fluency in both Korean and English
- A high level of communication skills, enabling them to efficiently convey product information and features
- The ability to understand customer needs and respond accordingly
- A team-oriented mindset, supporting colleagues and delivering exceptional results
Working Hours: Monday to Friday, 6am - 10am
Salary: $60,000 per year (estimated)
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