Multilingual Customer Care Professional

7 days ago


Durham, Durham, United Kingdom MTrec Ltd Commercial Full time
Company Overview

MTrec Ltd Commercial is a leading provider of commercial recruitment services, specialising in the placement of experienced professionals in a range of industries. Our clients include some of the UK's most respected companies, and we pride ourselves on delivering exceptional results and building long-term relationships with our candidates and clients.

Job Description

We are seeking a highly motivated and customer-focused Multilingual Customer Care Professional to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Korean.

Key Responsibilities
  • Conduct calls to generate high-quality leads in Korean and English
  • Research contacts and consider their requirements prior to communication
  • Acquire good knowledge of product features and applications
  • Understand the needs of prospective customers and react accordingly
Requirements

To be successful in this role, you will need:

  • Fluent Korean language skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and familiarity with CRM software
Benefits

This is a temporary-to-permanent position offering flexible working hours and continuous training and development opportunities. You will also have access to a dynamic and culturally diverse team and the chance to develop your skills in a fast-paced and exciting industry.

Estimated Salary: £25,000 - £30,000 per annum

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