Contact Centre Sales Professional

6 days ago


Glasgow, Glasgow City, United Kingdom Golden Charter Full time

**Transforming Lives through Sales Excellence**

We are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Sales Advisor. As a key member of our sales team, you will play a vital role in driving revenue growth and delivering exceptional customer experiences.

**Key Responsibilities:**

  • Manage funeral plan enquiries and referrals, ensuring all sales adhere to compliance processes and procedures.
  • Secure funeral plan sales by engaging with potential customers and presenting our products and services.
  • Collaborate with the sales team to maximize revenues from sales of our products.

**What We Offer:**

  • A dynamic and supportive work environment that values work-life balance.
  • Flexible working arrangements, including remote work options.
  • A range of benefits, including health cash plan, flexible benefits, retail discounts, and employee assistance programs.

**Requirements:**

  • Experience of selling direct to customers.
  • Excellent customer service skills, with a focus on putting the customer first.
  • Great communication skills and the ability to build strong relationships.
  • Sales experience, preferably in a regulated environment.
  • Understanding of marketing activity, including online and social media presence.

**About Us:**

Golden Charter is a leading provider of funeral plans, dedicated to helping individuals and families plan for the future with confidence and peace of mind.



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