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Contact Centre Sales Representative

2 months ago


Glasgow, Glasgow City, United Kingdom Golden Charter Full time

**Transforming Lives through Sales Excellence**

We are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Sales Advisor. As a key member of our sales team, you will play a vital role in driving revenue growth and delivering exceptional customer experiences.

**Key Responsibilities:**

  • Manage funeral plan enquiries and referrals, ensuring all sales adhere to compliance processes and procedures.
  • Engage with potential customers, presenting our products and services in a clear and concise manner.
  • Maximise revenues from sales of our products, working closely with the sales team to achieve targets.

**What We Offer:**

We understand the importance of work-life balance and offer a range of benefits to support our colleagues in achieving their goals. These include:

  • A flexible working environment, allowing you to work from home and in the office.
  • A comprehensive health cash plan, providing financial support for medical expenses.
  • A range of flexible benefits, including retail discounts and on-site wellness initiatives.

**What We're Looking For:**

We're seeking an individual with:

  • Experience of selling direct to customers, preferably in a regulated environment.
  • Excellent customer service skills, with a focus on putting the customer first.
  • Great communication skills, with the ability to present complex information in a clear and concise manner.
  • Understanding of marketing activity, including online and social media presence.

**Join Our Team:**