Duty Manager

1 week ago


Bath, United Kingdom Thomas Franks Ltd Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to lead our catering team at Thomas Franks Ltd. As a key member of our team, you will be responsible for ensuring the delivery of exceptional hospitality services to our clients and customers.

Key Responsibilities
  • Team Management: Lead and manage a team of catering professionals to ensure the delivery of high-quality services.
  • Service Delivery: Manage the day-to-day operations of our catering services, including breakfast, lunch, supper, and hospitality.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Food Safety and Hygiene: Ensure that all food safety and hygiene policies and procedures are adhered to, and that all team members are aware of their responsibilities in this area.
  • Health and Safety: Monitor and maintain a safe working environment, and ensure that all team members are aware of their responsibilities in this area.
Key Skills and Attributes
  • Experience: Previous experience of working in a catering environment, preferably in a supervisory or management role.
  • Customer Service: Excellent customer service skills, with the ability to provide a high level of service to clients and customers.
  • Teamwork: Strong teamwork and communication skills, with the ability to work effectively with colleagues and other stakeholders.
  • Adaptability: Ability to be adaptable and flexible in a fast-paced environment.
  • Reliability: Reliable and honest, with a strong work ethic and a commitment to delivering high-quality services.
Benefits
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Development: Opportunities for career development and progression within the company.
  • Team and Company Social Events: Regular team and company social events.
  • Employee Assistance Programme: An employee assistance programme to support staff with work-related and personal issues.
  • Workplace Pension: A workplace pension scheme.

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