Duty Manager Position

6 days ago


Bath, Bath and North East Somerset, United Kingdom GLL Full time

About the Role:

We are seeking a highly motivated and organized Duty Manager to join our team at GLL. As a Duty Manager, you will be responsible for the day-to-day operations of our leisure centre, ensuring that all facilities and equipment are maintained to a high standard.

Key Responsibilities:

  • Manage the opening and closing procedures of the leisure centre, including unlocking and securing the premises.
  • Supervise and coordinate the activities of staff members, ensuring that all tasks are completed efficiently and effectively.
  • Monitor and maintain the cleanliness and organization of the centre, including the gym, pool, and other facilities.
  • Handle customer queries and complaints in a professional and courteous manner.
  • Assist with the preparation and implementation of events and activities, such as fitness classes and sports tournaments.
  • Collaborate with other departments, including management and maintenance, to ensure that all aspects of the centre's operations are running smoothly.
  • Conduct regular inspections of the centre to identify areas for improvement and implement changes as necessary.

Requirements:

  • Previous experience in a similar role or in a customer-facing environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Basic knowledge of health and safety procedures and protocols.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

About Us:

GLL is a leading leisure operator and charitable social enterprise, managing over 400 facilities across England, Wales, and Northern Ireland. We are committed to providing high-quality services and experiences for our customers, while also making a positive impact on our communities.


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