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Duty Manager

2 months ago


Bath, Bath and North East Somerset, United Kingdom Thomas Franks Ltd Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to lead our catering team at one of our prestigious locations in Bath. As a key member of our team, you will be responsible for ensuring the delivery of exceptional hospitality services to our clients and customers.

Key Responsibilities
  • Team Management: Lead and manage a team of catering professionals to ensure the delivery of high-quality hospitality services.
  • Service Delivery: Manage the day-to-day operations of our catering services, including breakfast, lunch, supper, and hospitality.
  • Training and Development: Train and develop the catering team to ensure they have the skills and knowledge required to deliver exceptional services.
  • Food Safety and Hygiene: Ensure that all food safety and hygiene policies and procedures are adhered to, and that the team is aware of and follows these guidelines.
  • Health and Safety: Monitor and ensure that all health and safety controls are in place and followed by the team.
Key Skills and Attributes
  • Experience: Previous experience of working in a catering environment, preferably in a corporate or high-end independent school setting.
  • Teamwork: Excellent teamworking abilities, with the ability to work collaboratively with colleagues to achieve shared goals.
  • Communication: Strong communication and interpersonal skills, with the ability to listen, understand, and respond to the needs of colleagues, customers, and clients.
  • Adaptability: The ability to be adaptable and flexible in a fast-paced environment, with a willingness to learn and take on new challenges.
  • Leadership: Strong leadership skills, with the ability to motivate and inspire the catering team to deliver exceptional services.
Benefits
  • Competitive Salary: A competitive salary and benefits package, including a wider wallet scheme, free meals on duty, and enhanced maternity, paternity, and adoptive leave.
  • Professional Development: Opportunities for professional development and training, including a well-established apprenticeship program and unrivaled individual training and development.
  • Work-Life Balance: A healthy work-life balance, with a flexible working pattern and opportunities for career progression within a leading independent contract caterer.