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Duty Manager

2 months ago


Bath, Bath and North East Somerset, United Kingdom GLL Full time

About the Role:

We are seeking a highly motivated and organized Duty Manager to join our team at GLL. As a Duty Manager, you will be responsible for the day-to-day operations of our leisure centre, ensuring that all facilities and services are running smoothly and efficiently.

Key Responsibilities:

  • Manage the opening and closing procedures of the leisure centre, including unlocking and securing the premises.
  • Supervise and coordinate the activities of staff members, ensuring that they are aware of their duties and responsibilities.
  • Monitor and maintain the cleanliness and safety of the facilities, including the gym, pool, and other areas.
  • Handle customer queries and complaints in a professional and courteous manner.
  • Assist with the preparation of areas and equipment for sessions and events.
  • Ensure that all operating procedures are in place and followed.
  • Supervise and coordinate the use of equipment and resources, including the allocation of staff and resources.
  • Monitor and report on the performance of the leisure centre, including attendance, revenue, and customer satisfaction.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
  • A supportive and collaborative team environment.
  • The chance to make a positive impact on the local community.

About Us:

GLL is the UK's largest leisure operator and charitable social enterprise. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area.