Operations Director

7 days ago


Bourne, Lincolnshire, United Kingdom Johnsons Hotel Linen Full time
Operations Manager

Johnson's Hotel Linen is a leading laundry and linen hire company supplying national hotel chains and independent hotels across the UK and Northern Ireland. As part of the Johnson's Service Group PLC, we are committed to delivering exceptional service and efficiency.

Job Summary

We are seeking an ambitious and experienced Operations Manager to join our team at our Bourne site. The successful candidate will report to and support the General Manager in driving business growth and improving service delivery.

Key Responsibilities
  • Manage and direct the day-to-day business in conjunction with the General Manager.
  • Oversee production, engineering, logistics, and customer service functions.
  • Ensure the health, safety, and well-being of employees are prioritized.
  • Monitor and report site-specific Key Performance Indicators (KPIs).
  • Build strong relationships with colleagues and external partners to exceed expectations.
  • Implement and evaluate business improvements and initiatives.
  • Manage budgets and finances for direct areas of responsibility.
  • Deputize for the General Manager as required.
Requirements
  • Proven experience in operational management and leadership.
  • Strong communication and man-management skills.
  • Production/Manufacturing background.
  • Confidence with numbers and financial management.
  • Dynamic motivator with problem-solving skills.
  • IOSH qualification desirable.
  • Flexible attitude to working hours.
Benefits
  • SAYE scheme.
  • Company pension.
  • Free life assurance.
  • EAP.
  • 24/7 GP helpline.
  • Health4all scheme.
  • Discounted gym membership.
  • Wedding civil partnership leave.
  • Extra mile awards.
  • Long service awards.
  • Referral schemes.
  • Baby boxes.
  • Thorough onboarding training and induction programme.
  • Apprenticeship programs.
  • Free onsite parking.

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