Special Investigator
4 weeks ago
Charles Taylor is seeking a skilled Special Investigator to join our Specialist Investigations Services Business Unit. As a Special Investigator, you will play a crucial role in protecting our clients from fraudulent activity.
Key Responsibilities:- Conduct thorough investigations into suspected fraudulent insurance claims, utilizing cognitive telephone interviews, validation calls, and field investigations.
- Adhere to relevant legislation and ensure all relevant revenue opportunities are explored.
- Triage suspected fraud referrals, recommending and implementing the required investigation.
- Ensure complaints are captured and recorded in accordance with FCA complaint guidelines.
- Liaise with CTSIS clients to maintain excellent working relationships.
- Record fraud savings for our clients.
- Act as a role model, ensuring approachability to all Charles Taylor staff.
- Assess evidence and make decisions based on an impartial assessment of a claim.
- Manage your own case load of investigations, ensuring all tasks are up to date.
- Write detailed repudiation/challenge letters and investigation reports.
- Maintain a high level of customer service while protecting our clients' liability.
- Excellent investigative skills and attention to detail.
- Good telephone manner and command of the English language.
- Resilient attitude towards confrontation and excellent organisational skills.
- Previous experience in adhering to service level agreements and a commitment to providing high-level customer care.
- Ability to develop good working relationships internally and externally.
- Salary: £28,000 - £35,000 per annum.
- 28 days including Bank Holiday's and incremental holiday plan.
- Fantastic opportunities for learning, development, and career progression.
- Contributory pension scheme.
- Free Health Cash Plan worth £1700 per annum.
- Generous high-street rewards scheme for family and friends.
- Free travel insurance (subject to qualifying criteria).
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Special Investigator
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeAbout the RoleWe are seeking a highly skilled Special Investigator to join our team at Charles Taylor. As a Special Investigator, you will play a crucial role in protecting our clients from fraudulent activity.Key ResponsibilitiesConduct thorough investigations into suspected fraudulent insurance claims.Work closely with various stakeholders, including...
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Investigative Professional
4 weeks ago
Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeJob Title: Special InvestigatorAbout the Role:We are seeking a highly skilled Special Investigator to join our team at Charles Taylor. As a Special Investigator, you will play a crucial role in protecting our clients from fraudulent activity.Key Responsibilities:* Conduct thorough investigations into suspected fraudulent insurance claims* Work closely with...
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Innovative Claims Investigator
4 days ago
Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeProtect Our Clients' InterestsWe are seeking a skilled and meticulous Special Investigator to join our team at Charles Taylor Specialist Investigations Services. The successful candidate will be responsible for conducting thorough investigations into suspected fraudulent insurance claims, ensuring that our clients' liability is fully protected.About the...
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Police Staff Investigator PIP Level 2 Position
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Police Staff Investigator PIP Level 2 Position
4 weeks ago
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