Customer Service Ambassador
3 weeks ago
Visitor Services Assistant
We are seeking two Visitor Assistants to join our Visitor Services Team at the John Rylands Research Institute and Library. As a Visitor Assistant, you will welcome visitors and answer queries, helping members of the public to feel valued and confident as they experience the research, collections, and Grade 1 listed building in the heart of Manchester.
Your duties will include engaging with visitors, operating a booking service, supporting Library events, and working in the Rylands' shop. You will be based at the reception and at key spaces around the library.
Key Responsibilities:
- Engage with visitors and answer queries
- Operate a booking service
- Support Library events
- Work in the Rylands' shop
What You Will Get in Return:
- Fantastic market-leading pension scheme
- Excellent employee health and wellbeing services, including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
The University of Manchester is committed to creating an environment where diversity is celebrated and everyone is treated fairly. We welcome applications from candidates from all backgrounds.
The University of Manchester Library is one of only five National Research Libraries and the third largest academic library in the UK. Our vast and rich collections help us to deliver a world-class library and information service for the University.
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Apprenticeship
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Customer Service Ambassador
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Deputy Customer Experience Manager
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Customer Experience Manager
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Experience Manager
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Customer Experience Team Lead
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Customer Experience Ambassador
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Food Service Ambassador
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