Automotive Key Accounts Coordinator

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Alliance Automotive Group Full time
Key Accounts Administrator

Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket in the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. As a Key Accounts Administrator, you will play a crucial role in supporting our growing Key Accounts team.

Key Responsibilities:
  • Support the Key Accounts Team in ensuring administrative activities underpinning key account trading agreements are met.
  • Liaise between customers' central admin and procurement teams and our own subsidiary network to ensure consistent delivery in line with commercial agreements.
  • Investigate and resolve pricing, invoice, and returns queries through liaison with customers and our service network teams.
  • Manage the retrieval and provision of PODs and POCs to reconcile customer accounts and facilitate timely account settlement.
  • Ensure the Key Accounts Portal system is up-to-date and missing information is chased.
  • Liaise with our credit control team in Bradford to ensure customer accounts payment queries are logged and resolved.
Requirements:
  • Excellent telephone manner and strong communication and customer service skills.
  • Previous experience with admin support, query investigation, and issues analysis.

Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the automotive aftermarket, serving over 35,000 repairers across the UK & Ireland. As a Key Accounts Administrator, you will be part of a dynamic team that is committed to delivering exceptional customer service and driving business growth.



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