Customer Service Ambassador

3 weeks ago


Bexleyheath, Greater London, United Kingdom Marriott International Full time

Job Summary

We are seeking a skilled and friendly Guest Experience Expert to join our team at Marriott International. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests.

Key Responsibilities

  • Process guest arrivals and departures, ensuring a smooth and efficient check-in and check-out process
  • Provide guests with information and assistance to enhance their stay, including local recommendations and hotel amenities
  • Address guest requests and concerns in a professional and courteous manner
  • Collaborate with other hotel departments to ensure seamless guest service
  • Maintain a safe and clean work environment, adhering to company policies and procedures

Requirements

  • High school diploma or equivalent required; some college or hospitality experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical stamina to stand for long periods and move around the hotel

What We Offer

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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