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HR Services Coordinator

2 months ago

Walsall, Walsall, United Kingdom RAC Full time
{"title": "HR Services Administrator", "description": "Key Responsibilities

As a key member of our HR Service team, you will be responsible for supporting the business, line managers, and employees in all things HR. This will include:

  • Producing contracts and offers of employment to ensure a seamless transition into the business.
  • Ensuring documents are checked and validated for quality.
  • Initiating and tracking pre-employment screening via third parties, adhering to FCA guidelines and legal requirements.
  • Assisting with the collation of data for the monthly payroll, querying anomalies and missing data.
  • Monthly checking and validating payroll documents, providing clear instructions to the payroll provider.
  • Providing timely day-to-day advice to line managers and employees on general HR-related queries.
  • Supporting the annual processing of P11Ds, including queries regarding tax application.
  • Day-to-day administration within the colleague's lifecycle, including statutory payments and deductions.
  • Updating the HR/Payroll System with required information for payment and business reporting requirements.
  • Managing the HR mailbox, handling circa 200-300 emails per day.
Requirements

The successful candidate will have a strong customer focus, a drive to deliver high-quality service, and excellent attention to detail. They will be able to work well under pressured deadlines, have strong organization and time management skills, and be a natural problem solver who can communicate confidently and comfortably.

They will also have strong computer skills across the full range of Microsoft Office applications, particularly Excel, Word, and mail merge, and prior experience of HR and payroll systems.

What We Offer

At the RAC, our colleagues do whatever it takes to help our customers. In return, we offer a competitive salary, an annual bonus scheme, and a range of benefits, including:

  • FREE RAC Breakdown cover from day one.
  • Colleague Share Scheme - a unique opportunity to become an owner of our business and share in the future success of the RAC.
  • Car salary sacrifice scheme - including offers on electric vehicles.
  • Hybrid working.
  • Group Life Assurance of up to 4 x salary.
  • Health and wellbeing benefits - including healthcare cash plan and private medical insurance.

We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

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