IT Service Desk Analyst

3 weeks ago


Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

About the Role

Churchill Living Ltd is seeking an Apprentice IT Service Desk Analyst to support the Company's growing IT department. As a key member of the team, you will provide user support on all company-supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.

The ideal candidate will have a keen interest in IT and a good working knowledge of Windows Operating Systems and Microsoft Office products. Excellent customer service and communication skills are essential, as well as a can-do, positive, and helpful attitude.

Key Responsibilities

  • Provide user support on all company-supported computers, applications, and software
  • Troubleshoot problems and advise users on appropriate actions
  • Allocate the team's workload by responding to Service Desk tickets
  • Work with the team to effectively support all colleagues

What We Offer

  • Starting salary of £12,000 - £15,000 depending on age and experience
  • Annual holiday entitlement - 24 days + Bank Holidays
  • Group Personal Pension Plan
  • Health Screening
  • Life Assurance
  • Day off on your birthday
  • Gain recognised IT and Microsoft qualifications

About Us

Churchill Living Ltd is a family-run, privately-owned business with ambitious growth plans. We pride ourselves on building beautiful, quality, and purpose-built one and two-bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life.

We've won a host of awards, including being recognised by The Sunday Times as the 4th Best Company to Work For and in 2016 we became the first ever retirement living specialist to have been named overall 'Housebuilder of the Year' by the WhatHouse? Awards.

How to Apply

If you're a motivated and enthusiastic individual with a passion for IT and customer service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to us.



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