Customer Service Representative
4 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at Crewe Arms Esso Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Process transactions accurately and efficiently, handling cash, card payments, and other payment methods.
- Maintain a clean and safe working environment, adhering to health and safety guidelines and company policies.
- Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.
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