Business Development Director
24 hours ago
About the Role
\We are seeking an experienced leader to join Leisure People as a Casino General Manager, overseeing the operations of one of our esteemed venues in Scotland.
\As a Designate General Manager, you will be supported through a comprehensive training and induction programme, enabling you to take up the role of General Manager once ready.
\Key Responsibilities\- \
- Drive business growth and revenue expansion across F&B, Gaming, and Entertainment.\
- Develop and implement strategies to enhance customer experience and satisfaction.\
- Maintain a culture that instills responsible gambling practices.\
- Lead and motivate a high-performing team to achieve operational excellence.\
- Foster a collaborative environment with other departments to drive business success.\
- Ensure adherence to health and safety protocols, operational compliance, and industry best practices.\
- Proactively review customer insights data to inform business decisions.\
- Implement innovative experiences and events to engage diverse customer segments.\
- Budget management and cost control to optimize profitability.\
- Promote a positive company image and reputation through exceptional leadership.\
- \Requirements\
- \
- A proven track record of delivering commercial results in a significant service-driven business.\
- Experience driving change and influencing at all levels within an organization.\
- A creative thinker who consistently seeks improvement and innovation across the P&L.\
- Strong leadership and communication skills to inspire and motivate teams.\
- Able to work effectively in a fast-paced environment with multiple priorities.\
- Passion for delivering customer excellence and ensuring customer and team satisfaction.\
- Demonstrated ability to adapt to changing circumstances and navigate ambiguity.\
- \
- \Requirements\
What We Offer
\You will be brought into the business on a salary of £55,000 plus a £5.6K car allowance. As a GM, you will also participate in venue-generated tips. Driven by your leadership of the venue performance, there is an opportunity to earn a substantial bonus of up to 30% of the basic salary.
\In addition to these benefits, you will receive private medical care, a company pension contribution of up to 10%, life assurance, and 33 days' holidays.
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