Customer Care Expert

2 days ago


Scarborough, North Yorkshire, United Kingdom ProViso Staffing Full time
About the Role

In this position, you will be responsible for providing technical assistance to clients with digital cash management services and online banking. Your primary objective is to resolve customer issues efficiently and effectively.

Job Details

The estimated annual salary for this role is $52,500, and you will be required to work in a hybrid environment after two weeks, visiting the office four times a month. We also offer career growth and development opportunities.

Responsibilities

Your responsibilities will include handling inbound technical support calls, troubleshooting customer issues, and maintaining records of daily data communication transactions. You will also need to read technical manuals, conduct computer diagnostics, and provide technical assistance and support.

Requirements and Qualifications

To succeed in this role, you must have at least two years of customer service experience, be fluent in English, and possess one to three years of browser troubleshooting practices. You should also have knowledge of software, such as configuration management software, desktop communications software, and operating system software.

Why Join Us?

By joining ProViso Staffing, you will have the opportunity to work in a dynamic environment, develop your skills, and advance your career.


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