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Service Team Lead

2 months ago

Rotherham, Rotherham, United Kingdom Octane Recruitment Full time

Job Summary:

Octane Recruitment is seeking a highly skilled and experienced Service Supervisor to join their team in the Rotherham area. As a Service Supervisor, you will be responsible for leading a successful team and contributing to the growth and success of the dealership.

Key Responsibilities:

  • Lead a team of service technicians and advisors to ensure excellent customer service and high-quality workmanship.
  • Develop and implement effective service strategies to increase customer satisfaction and loyalty.
  • Monitor and analyze service performance metrics to identify areas for improvement.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Recruit, train, and develop service team members to achieve business objectives.

Requirements:

  • Proven experience as a Service Supervisor or in a similar leadership role.
  • Excellent leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of dealership operations and service management principles.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.