IT Support Specialist
5 days ago
About the Role:
">- Celtic Football Club is seeking a skilled Technical Assistant to join their Ticket Office team.
The successful candidate will provide essential technical support and advice to colleagues within the Ticket Office, ensuring the smooth and efficient operation of ticket sales and related processes.
Responsibilities:
- Configure and update software to ensure optimal performance and functionality.
- Manage technical aspects of the Ticket Office website.
- Provide basic IT support to colleagues, addressing their technical needs and queries.
- Assist with all aspects of Ticket Office operations, contributing to the department's overall efficiency.
Requirements:
- Experience with SQL Server and Excel query skills for data analysis.
- Business acumen to understand and ensure data accuracy.
- Proficiency in Tableau, Power BI, or similar reporting tools.
- Experience providing basic IT and technical support.
- Intermediate SQL and Excel query skills.
- Beneficial experience with Direct Debit Software/BACS.
- Knowledge of football ticketing software is advantageous.
- Experience in an IT support role, particularly with Windows and Office 365.
What We Offer:
- A competitive salary of £35,000 - £40,000 per annum, depending on experience.
- The opportunity to work in a dynamic and supportive environment.
- Ongoing training and development opportunities.
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