Customer Compliance Representative

5 days ago


Canterbury, Kent, United Kingdom Capita Full time

**TV Licence Field Officer - Join Our Team**

As a TV Licence Field Officer with Capita, you will play a crucial role in helping customers in the Canterbury area who do not have a TV licence understand and comply with the relevant legislation. This is a fantastic opportunity to work for a leading public sector outsourcing company and make a real difference in your community.

You will be responsible for conducting door-to-door visits to properties where no TV licence is registered, explaining the TV licence legislation and options for obtaining a licence to customers, and helping customers find a suitable payment plan. As part of this role, you will receive a company car or a £3,700 annual car allowance paid monthly, as well as a mileage allowance for travel between visits and from home.

**Key Responsibilities:**

  • Visit customers in the Canterbury area who do not have a TV licence.
  • Explain the TV licence legislation and options for obtaining a licence to customers.
  • Help customers find a suitable payment plan.

**Requirements:**

  • A full UK Driving Licence.
  • Strong interpersonal and communication skills with an excellent standard of both verbal and written English.

**What We Offer:**

  • A competitive salary of £30,000 per annum.
  • A company car or £3,700 annual car allowance paid monthly.
  • A mileage allowance for travel between visits and from home.
  • Ongoing training and development opportunities.


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