Technical Support Professional

14 hours ago


Leeds, Leeds, United Kingdom CV-Library Full time

About the Job:

We are looking for a skilled IT Support Advisor to join our CV-Library team. The successful candidate will have excellent technical skills and the ability to provide top-notch support to our staff.

Main Responsibilities:

  1. Provide technical assistance and support to staff members via various channels.
  2. Identify and resolve IT-related issues efficiently.
  3. Collaborate with other teams to implement new technologies and improve existing systems.
  4. Develop and maintain documentation for IT processes and procedures.
  5. Stay up-to-date with the latest industry trends and best practices.

Essential Skills and Qualifications:

The ideal candidate will possess 5 years of experience in an IT support role, with a strong background in Windows Server, VMWare, Dell EMC storage, Fortigate Firewalls, Mobile device management, Microsoft SQL & Reporting Services, Office 365, Avaya IP Office telephony, and bespoke applications.

Salary and Benefits:

This rewarding position comes with a salary of £40,000-£50,000 per annum, based on experience, plus 22 days holiday (increasing to 27 with service) + Bank Holidays.



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