Technical Support Professional

4 days ago


Leeds, Leeds, United Kingdom CV-Library Full time
Seeking a Technical Expert

Pontefract, Monday to Friday 9:00am to 5:00pm. Estimated salary: £35,000 per annum.

This role requires a technical expert to provide support to factory management teams and act as a link between material suppliers and the factory.

Main Job Responsibilities
  • Liaise with suppliers and update the supplier approval database.
  • Specify goods-in checks for raw materials based on risk assessments.
  • Support the development, implementation, and maintenance of the sites' raw material surveillance testing program.
  • Own the site material non-compliance process and monitor supplier performance through KPIs.
  • Communicate business gaps to minimize production schedule impact.
  • Identify materials at risk from obsolescence due to insufficient shelf life.
  • Arrange shelf-life extensions and communicate with the factory and planning teams.
  • Complete supplier desktop evaluations and follow up on identified risks.
  • Attend supplier sites to resolve quality issues related to incoming products.
Key Requirements
  1. A valid driving license is essential for travel between sites.
  2. Minimum two years of food manufacturing experience.
  3. HACCP Level 2 certification is necessary.
  4. Strong understanding of raw material and product microbiological and allergen testing requirements.
  5. Experience with IFS/Sage preferred, capable of holding and releasing materials as necessary.

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