Technical Support Professional
1 day ago
**Job Overview:** Technical Support Professional
We are seeking a skilled Technical Support Professional to join our team in Interface Recruitment UK. This role involves providing technical assistance and customer service for IT-related queries.
Key Responsibilities:
- Providing technical support for IT issues
- Maintaining high standards of customer service
- Logging calls and maintaining documentation
- Supporting user training and advice
- Developing junior team members
- Managing workload and notifying team leader
Required Skills and Qualifications:
- ITIL certification
- Valid UK driving licence
- Active directory administration
- Windows and Windows Server administration
- Microsoft 365 and Azure experience
- General network administration and troubleshooting
- Hardware troubleshooting
Benefits:
- Pension scheme
- 20 days holiday + statutory bank holidays
- Long service reward
- Employee of the year awards
- Parking with EV bays
- On-site food hub
- Bike to work scheme
- Employee rewards system
Location: We operate in various locations throughout the UK, including a major health-related manufacturing industry.
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