Data Coordinator
4 days ago
Job Title: Codes & ADR Coordinator
Job Type: Full-time, Permanent
Location: Hybrid Position
Salary: Up to £27,000 per annum
Noble Recruiting is seeking a highly skilled and organized individual to support the Alternative Dispute Resolution (ADR) competent authority and Consumer Codes Approval Scheme areas.
Key Responsibilities:
- Assist in approving alternative dispute resolution (ADR) bodies and Approved Code Sponsor organizations in the UK.
- Prepare and present reports to stakeholders.
- Record and analyze data, and collate other relevant information as required.
- Handle consumer complaints about ADR and CCAS bodies.
- Conduct website sweeps to investigate and report on website content and its adherence to approval rules.
- Develop and maintain a strong understanding of consumer law to review ADR cases for legal accuracy.
- Communicate effectively with consumers and traders through various means.
- Ensure compliance with performance, quality, and data protection requirements.
- Stay up-to-date with relevant UK Consumer ADR legislation.
- Support the timely response to the Department for Business & Trade (DBT) on matters including reporting, consultations, and ADR development.
- Utilize team-generated information to support consumer policy, promotion, and public relations activities.
- Participate in promotion and information-giving activities, including attending events and producing promotional materials.
- Occasional overnight national travel for audits, conferences, and similar events.
This is not an exhaustive list, and you will be expected to be flexible in your approach to carrying out your duties, which may change over time to reflect changes in the company's circumstances.
Proficiency in computer software and systems.-
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