First Line Technical Support
1 week ago
Reed Technology is seeking an IT support professional to join their team in Ilford, London.
About the Role:- This is a fantastic opportunity to work with a leading IT company and develop your skills and career in the sector.
- You will be responsible for providing technical support to clients, resolving basic issues, and escalating more complex problems to internal teams.
- A key part of this role will involve guiding clients through troubleshooting steps, providing advice on usage, configurations, and best practices.
- Excellent spoken and written English communication skills.
- A willingness to learn and grow within the IT sector.
- Basic IT skills and an interest in technology.
- Strong problem-solving skills and ability to remain calm under pressure.
- Organised, detail-oriented, and able to manage time effectively.
- Our team at Reed Technology are dedicated to providing excellent support and guidance to our clients.
- Located in Ilford, close to public transport links.
- A competitive salary of £33,000 per annum.
Salary: £34,000 per annum.
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First Line Technical Specialist
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Technical Support Specialist
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IT Support Specialist
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