First Line Technical Support

1 week ago


Chigwell, Essex, United Kingdom Reed Technology Full time
Job Description: IT Support Professional

Reed Technology is seeking an IT support professional to join their team in Ilford, London.

About the Role:
  • This is a fantastic opportunity to work with a leading IT company and develop your skills and career in the sector.
  • You will be responsible for providing technical support to clients, resolving basic issues, and escalating more complex problems to internal teams.
  • A key part of this role will involve guiding clients through troubleshooting steps, providing advice on usage, configurations, and best practices.
Requirements:
  • Excellent spoken and written English communication skills.
  • A willingness to learn and grow within the IT sector.
  • Basic IT skills and an interest in technology.
  • Strong problem-solving skills and ability to remain calm under pressure.
  • Organised, detail-oriented, and able to manage time effectively.
Additional Information:
  • Our team at Reed Technology are dedicated to providing excellent support and guidance to our clients.
  • Located in Ilford, close to public transport links.
  • A competitive salary of £33,000 per annum.

Salary: £34,000 per annum.



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