Senior Claims Specialist

1 month ago


Liverpool, Liverpool, United Kingdom Spotlightjobs Full time
Senior Large Loss Technical Claims Handler

Spotlightjobs is seeking a highly skilled and experienced Senior Large Loss Technical Claims Handler to join our team.

Location: Hybrid or Remote

Salary: £42,231 + 10% bonus potential per annum, paid quarterly

Key Responsibilities:
  • Proactively manage a caseload of technically complex claims up to a value of £500,000, including fatalities, mild brain, and serious orthopaedic injury claims.
  • Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required.
  • Implement a proactive management approach to handling their own portfolio with excellent diary management while maintaining own KPIs and SLAs.
  • Proactively review claims ensuring they are realistically and accurately reserved in line with best practice and the earliest opportunity and referring those highlighted as exceeding authority.
  • Provide accurate and timely written reports and verbal presentations of cases to the wider business and reinsurers.
  • Understand when to utilise external suppliers to ensure the best outcome for the business with minimal claims spend.
  • Participate in training/auditing of less experienced handlers where required.
  • Maintain own technical knowledge through training/seminars and provide feedback and training on issues identified.
  • Assist with setting of technical philosophy and business best practice and participating in any projects as/when the business requires.
Requirements:
  • Persuasive, strong and confident communicator with strong analytical skills.
  • Ability to use own initiative to explore all options to achieve the best outcome for the business and take ownership of the same.
  • Highly motivated self-starter requiring minimal supervision and superior time management skills ensuring they are capable of organising and prioritising work effectively.
  • Excellent team player.
  • A solid understanding of case law, statute, CPR and Pre-Action Protocols.
  • Always acts as a role model.


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