Senior Claims Specialist
1 month ago
Spotlightjobs is seeking a highly skilled and experienced Senior Large Loss Technical Claims Handler to join our team.
Location: Hybrid or Remote
Salary: £42,231 + 10% bonus potential per annum, paid quarterly
Key Responsibilities:- Proactively manage a caseload of technically complex claims up to a value of £500,000, including fatalities, mild brain, and serious orthopaedic injury claims.
- Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required.
- Implement a proactive management approach to handling their own portfolio with excellent diary management while maintaining own KPIs and SLAs.
- Proactively review claims ensuring they are realistically and accurately reserved in line with best practice and the earliest opportunity and referring those highlighted as exceeding authority.
- Provide accurate and timely written reports and verbal presentations of cases to the wider business and reinsurers.
- Understand when to utilise external suppliers to ensure the best outcome for the business with minimal claims spend.
- Participate in training/auditing of less experienced handlers where required.
- Maintain own technical knowledge through training/seminars and provide feedback and training on issues identified.
- Assist with setting of technical philosophy and business best practice and participating in any projects as/when the business requires.
- Persuasive, strong and confident communicator with strong analytical skills.
- Ability to use own initiative to explore all options to achieve the best outcome for the business and take ownership of the same.
- Highly motivated self-starter requiring minimal supervision and superior time management skills ensuring they are capable of organising and prioritising work effectively.
- Excellent team player.
- A solid understanding of case law, statute, CPR and Pre-Action Protocols.
- Always acts as a role model.
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