Customer Interaction Specialist

1 day ago


East Kilbride, South Lanarkshire, United Kingdom Ipsos Full time

Do you have what it takes to excel as a Market Research Interviewer with Ipsos? We are currently seeking a Conversational Insights Professional to join our team on a casual/flexible part-time basis. As a key representative of our company, you will be responsible for conducting face-to-face interviews with participants in their homes across Lanarkshire.

Your primary focus will be on gathering valuable insights that aid us in understanding customer needs and preferences. With your exceptional communication skills and friendly approach, you will deliver top-notch results and contribute significantly to our team's success.

The compensation package includes a competitive hourly rate of up to £13.44, inclusive of holiday pay. Our flexible working arrangements cater to your lifestyle while allowing you to contribute to the growth of our company.

Responsibilities include conducting interviews, recording participant feedback, and providing outstanding customer service. To succeed in this role, you must be local to Lanarkshire, reliable, and committed to regular interviews. By joining our team, you will acquire comprehensive knowledge in market research, refine your skills, and become a valued member of our Ipsos community.

Based on a 20-hour workweek, we estimate the annual salary for this position to be around £26,400-£31,200, depending on individual circumstances.



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