Customer Support Specialist

1 day ago


East Kilbride, South Lanarkshire, United Kingdom Meraki Talent Ltd Full time

We are partnering with a leading financial services company to appoint a Customer Support Specialist in East Kilbride. This full-time opportunity offers a salary of £25,000 plus benefits and the chance to work closely with various departments to ensure customer satisfaction and compliance with financial regulations.

The ideal candidate will have a minimum of 1-2 years of experience in customer service, preferably in a financial services or banking environment, and excellent verbal and written communication skills.

Duties and Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or in person.
  • Provide detailed information about financial products and services, including account management, investment options, and loan products.
  • Resolve customer complaints and issues effectively and efficiently.
  • Process various types of financial transactions accurately.
  • Verify customer identities and ensure compliance with security procedures.

Requirements and Qualifications:

  • Minimum of 1-2 years of experience in customer service, preferably in a financial services or banking environment.
  • Excellent verbal and written communication skills.
  • Proficiency in using customer relationship management (CRM) systems and financial software.
  • Ability to handle sensitive information with discretion and accuracy.

This role requires you to commute to the office in East Kilbride 5 days a week and have indefinite right to work in the UK as sponsorship is NOT provided.



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