Administration Support Team Member

1 month ago


Bolton, Bolton, United Kingdom AXA Group Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Finance Operations team as an Administration Support Team Member. In this role, you will provide administrative support to our customers, ensuring accurate and timely processing of banking functions.

Key Responsibilities
  • Prepare and batch post for processing and send to AXA Global Business Services within pre-defined timescales.
  • Perform banking processes daily, ensuring best practice is followed in accordance with Payment Card Industry Security Standard (PCIDSS) guidelines.
  • Receive inbound calls and field as appropriate, while processing card payments.
  • Support and deliver processes for the wider Finance Operations teams in accordance with best practice and delivered within the agreed timeframes.
  • Deliver the efficient day-to-day storage and archiving for the Finance Operations function.
  • Guarantee all Finance Operations work requests are processed and delivered to specification within agreed timescales.
  • Work closely with the Finance Operations teams to deliver ad-hoc tasks.
  • Build and maintain effective relationships with internal and external customers, ensuring excellent service is delivered.
About AXA

AXA is a global leader in insurance and asset management, with a presence in over 60 countries. We are committed to delivering outstanding service to our customers and providing a supportive and inclusive work environment for our employees.

What We Offer
  • Competitive annual salary of up to £21,840 dependent on experience.
  • Annual company and performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.


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