Support Coordinator

1 week ago


Linlithgow, West Lothian, United Kingdom Marks and Spencer Full time

We are seeking a highly skilled and experienced Team Operations Specialist to join our team in Linlithgow.

This is a full-time position with an estimated salary of £25,000 - £30,000 per annum, depending on experience.

The successful candidate will be responsible for:

  • Duty Managing in the absence of the next level Leader when required.
  • Championing new ways of working within stores through an open mindset and positive attitude.
  • Leading colleagues in delivering exceptional customer service and achieving key performance indicators across the store.
  • Planning, allocating and following through on task delivery to a consistent standard across the store.
  • Driving on-the-job productivity and efficiency.
  • SUPPORTING colleagues through coaching and feedback.
  • Utilizing data to take action and drive performance improvement.
  • Maintaining a safe and compliant environment for colleagues and customers.
  • Supporting the delivery of an inspirational, improved and consistent visual customer journey instore.

The ideal candidate will possess:

  • Excellent communication and interpersonal skills.
  • A good understanding of commercial operations and brilliant basics.
  • Current working knowledge of all VM principles.
  • Able to interpret data relevant to the role and make informed decisions.
  • Flexible and adaptable to change.
  • Ability to build relationships and work effectively within a team.

If you are a motivated and results-driven professional looking to make a real impact, please submit your application. We look forward to hearing from you.



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