Public Sector Enablement Administrator

1 month ago

London, Greater London, United Kingdom CDW Full time
Job Summary

This role will provide administration support for the Public Sector division to ensure it maximises its position on all relevant Framework and Supply Agreements, drives contract-compliant revenue/profit growth and contributes to our goal of optimal productivity across the UK Public Sector.

Key Responsibilities
  • Build a strong team working relationships within the Public Sector division.
  • Manage the Tenders mailbox providing timely, accurate and complete distribution of incoming messages.
  • Ensure that every valid opportunity is recorded and distributed correctly when covering the Tenders mailbox.
  • Maintain the master Opportunity Log for framework and supply agreement opportunities.
  • Assist with the ownership and maintenance of e-tender portals and the master Login workbook.
  • Manage the Enablement mailbox and all associated actions to support Public Sector Sales and other CDW teams in a timely manner.
  • Ensure correct Framework & Supply Agreement contract codes are maintained on quotes and orders on Navision.
  • Assist the Framework Operations Manager with Management Information (MI) reporting and take ownership of some elements when requested.
  • Become fully conversant with our Public Sector frameworks, their contractual and reporting requirements and their application within the business.
  • Assist with completion of Pre-Qualification Questionnaires (PQQ), Standard Selection Questionnaires (SQ) and Invitation to Tender (ITT) information for Public Sector Procurement exercises.
  • Assist with completion of Framework and Supply Agreement Call-Off Contracts
  • Assist with provision of Sales Analytics reporting for Public Sector Sales Management.
  • General Public Sector Enablement Team administration.
Qualifications, Skills, and Experience
  • Microsoft Office (Outlook, Word, Excel, Teams, Windows File Manager) and general IT skills
  • Basic Navision/ERP skills (Framework training will be provided).
Essential Attributes
  • Self-starter with ability to work on own initiative.
  • Excellent oral and written communication skills.
  • Ability to work quickly and remain focussed under pressure.
  • Meticulous attention to detail and accuracy.
  • Strong ethical values.
  • Understanding of the importance of maintaining compliance and confidentiality where appropriate.
  • Self-motivated and driven by challenges.
  • Patience, tolerance and resilience.
  • Accountable for all aspects of the work.
Customer Focus and Ways of Working
  • Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role.
  • Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards, and policies, and to act if they believe someone else is not acting consistently with those values, standards, and policies.
  • Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.
  • Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to:
  • Protect all information assets from unauthorised access, disclosure, modification, destruction & interference
  • Treat the security of all information assets according to their designated information security classification
  • Ensure that they only access information assets that they are authorised to do so.
  • Adhere to the procedure for reporting any security weakness or event
  • Commit to, and participate in, personal development of information security awareness & knowledge
  • Comply with all laws and contractual obligations regarding the protection of data
About CDW
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

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