Client Relationship Executive

5 days ago


Winsford, Cheshire, United Kingdom SYNETIQ Ltd Full time
Job Title: Client Relationship Executive

About the Role:

We are seeking an experienced Client Relationship Executive to join our team in Winsford. As a key member of our Client Management & Services team, you will be responsible for building and maintaining strong relationships with our clients, identifying growth opportunities, and driving client satisfaction.

Key Responsibilities:

  • BUILD STRONG RELATIONSHIPS WITH CLIENTS
  • IDENTIFY GROWTH OPPORTUNITIES WITHIN EXISTING RELATIONSHIPS
  • COLLABORATE WITH INTERNAL DEPARTMENTS TO MEET CUSTOMER NEEDS
  • CROSS-SELL OTHER ELEMENTS OF THE SYNETIQ BUSINESS
  • ASSIST WITH FINANCE REVIEWS AND PROBLEM PAYMENT RESOLUTION
  • REVIEW KPIs AND MI'S TO ASSESS SERVICE HEALTH
  • HOLD REGULAR REVIEW MEETINGS WITH CLIENTS

Requirements:

  • Strong communicator and highly experienced in building trusted relationships
  • Good IT skills
  • Able to build excellent rapport with valued clients
  • Fleet insight
  • Knowledge of Frontier and Vista
  • Knowledge of processing fines and information redaction
  • Broad knowledge of motor vehicles

What We Offer:

  • Competitive basic salary: £40,000 per annum
  • Car allowance
  • Day shift, Monday to Friday
  • Ongoing training and professional development
  • Uniform and PPE provided
  • Benefithub (World's largest selection of Employee Discounts and Lifestyle Benefits)
  • Electric vehicle salary sacrifice scheme
  • TELUS Health
  • Discounted parts and non-auction vehicles
  • Employee discount on Vodafone
  • Paid day to volunteer for a charity of your choice
  • Pension plan with 3.5% employer contribution
  • Free onsite parking subject to availability

This role is subject to a satisfactory DBS, Finance, Right to work, and reference checks.



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