Client Relationship Executive
5 days ago
About the Role:
We are seeking an experienced Client Relationship Executive to join our team in Winsford. As a key member of our Client Management & Services team, you will be responsible for building and maintaining strong relationships with our clients, identifying growth opportunities, and driving client satisfaction.
Key Responsibilities:
- BUILD STRONG RELATIONSHIPS WITH CLIENTS
- IDENTIFY GROWTH OPPORTUNITIES WITHIN EXISTING RELATIONSHIPS
- COLLABORATE WITH INTERNAL DEPARTMENTS TO MEET CUSTOMER NEEDS
- CROSS-SELL OTHER ELEMENTS OF THE SYNETIQ BUSINESS
- ASSIST WITH FINANCE REVIEWS AND PROBLEM PAYMENT RESOLUTION
- REVIEW KPIs AND MI'S TO ASSESS SERVICE HEALTH
- HOLD REGULAR REVIEW MEETINGS WITH CLIENTS
Requirements:
- Strong communicator and highly experienced in building trusted relationships
- Good IT skills
- Able to build excellent rapport with valued clients
- Fleet insight
- Knowledge of Frontier and Vista
- Knowledge of processing fines and information redaction
- Broad knowledge of motor vehicles
What We Offer:
- Competitive basic salary: £40,000 per annum
- Car allowance
- Day shift, Monday to Friday
- Ongoing training and professional development
- Uniform and PPE provided
- Benefithub (World's largest selection of Employee Discounts and Lifestyle Benefits)
- Electric vehicle salary sacrifice scheme
- TELUS Health
- Discounted parts and non-auction vehicles
- Employee discount on Vodafone
- Paid day to volunteer for a charity of your choice
- Pension plan with 3.5% employer contribution
- Free onsite parking subject to availability
This role is subject to a satisfactory DBS, Finance, Right to work, and reference checks.
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