Hotel Management Professional
6 days ago
We are seeking an experienced Hotel Management Professional to lead our team and deliver exceptional customer experiences at Travelodge Tewkesbury.
This role is ideal for a results-driven individual with a passion for leading teams and driving sales growth in a fast-paced hotel environment.
Key Responsibilities- Lead, coach, and motivate the hotel team to achieve excellent customer satisfaction and sales targets.
- Develop and implement personal development plans for team members to enhance their skills and career progression.
- Recruit and onboard new team members to ensure a warm and welcoming induction.
- Maintain brand standards in food preparation and presentation, if applicable.
- Review customer feedback to identify areas for improvement and develop targeted action plans.
- Ensure rooms and public areas are cleaned to company best practices.
- Report and oversee any repairs or maintenance required.
Travelodge is a leading hospitality brand with over 600 hotels across the UK, Spain, and Ireland. We pride ourselves on delivering unbeatable value and quality experiences to our customers.
As a key member of our team, you will have the opportunity to work towards KPIs and scorecard targets to drive sales growth and customer satisfaction.
What We Offer- A competitive salary of £26,395 (DOE)
- Annual bonus up to 13% by achieving KPI targets
- Flexible and part-time working hours
- 50% discount on rooms and food and soft drinks
- Discounts for friends and family with thousands of rooms at £14.99
- £50 voucher on each work anniversary
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
- High street retailer and mobile phone discounts
- Pension scheme totalling 8% (employer contribution 3%)
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