Support Operations Manager
1 day ago
An opportunity has arisen for an Operational Support Administrator to work with Health Case Management Limited on a 9 month fixed term contract to cover maternity leave.
We require an individual with demonstrable experience in an administrative role, proficiency in Microsoft Office software, and exceptional communication and interpersonal skills.
Key Responsibilities- Process incoming communications, routing them to the relevant personnel as needed.
- Welcome visitors efficiently and professionally, documenting and escorting them to their destination.
- Perform reception duties at our Tewkesbury office, with one day per week covering Worcester clinic.
- Process invoices, addressing any queries that may arise.
- Manage reimbursements in accordance with relevant scheme rules and benefits.
- Procure and manage office supplies.
- Coordinate refreshments for meetings.
- Address general business inquiries, directing them as necessary.
- Timely chase clinical information, demonstrating professionalism and assertiveness.
- Provide administrative support for case management and health surveillance teams.
- Arrange property maintenance as directed.
- Process Data Subject Access Requests in accordance with ICO guidelines.
- Coordinate and manage complaints via multiple channels.
- Accumulate 25 days annual leave
- Take your birthday off
- Benefit from a 6% company pension contribution
- Join the Bike to Work Scheme
- Access Medicash Health plan
- Enjoy enhanced Maternity/Paternity/Adoption and Shared Parental leave
- Take two voluntary days per year
- Receive Long Service Awards
- Attend Employee Wellbeing Seminars
- Pursue CPD opportunities
- Have professional memberships paid for (role dependent)
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