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Consumer Credit Contingent Investigator

2 months ago


London, Greater London, United Kingdom Reed Talent Solutions Full time
Consumer Credit Contingent Investigator

We are seeking a skilled Consumer Credit Contingent Investigator to join our team at Reed Talent Solutions. As a Contingent Investigator, you will be responsible for investigating consumer credit complaints and disputes, providing fair and reasonable decisions on the outcome.

Key Responsibilities:
  • Investigate consumer credit complaints and disputes
  • Provide fair and reasonable decisions on the outcome
  • Work independently to manage conflicting deadlines and prioritize tasks effectively
  • Communicate effectively with customers and stakeholders via telephone and written correspondence
  • Utilize problem-solving and decision-making skills to resolve complex disputes
Requirements:
  • Experience in resolving complaints and disputes, with a focus on consumer credit
  • Knowledge of the Consumer Credit industry and relevant regulations
  • Excellent problem-solving and decision-making skills, with outstanding attention to detail
  • Ability to work independently and manage conflicting deadlines
  • Strong written and verbal communication skills
What We Offer:
  • A competitive day rate, with opportunities for accreditation and increased earnings
  • In-depth training and support to ensure success in the role
  • A dynamic and supportive team environment

This is a fantastic opportunity for a skilled Contingent Investigator to join our team and make a real difference in the lives of our customers. If you have the skills and experience we're looking for, please apply with an updated version of your CV.