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Senior Consumer Litigation Lawyer

1 month ago

London, Greater London, United Kingdom AMEX Full time

About the Role

We are seeking an experienced Senior Consumer Litigation Lawyer to join our team at American Express. As a key member of our Litigation and Investigations Team, you will play a critical role in advising on and managing consumer litigation matters, including pre-action and issued claims, as well as providing strategic advice on consumer-related issues.

Key Responsibilities

  • Lead the conduct of consumer litigation, managing and advising stakeholders on the strategy, merits, and brand risks of various consumer litigation types, including Section 75 Consumer Credit Act 1974 claims, data privacy-related claims, and contractual disputes.
  • Advise on and input into submissions to the Financial Ombudsman Service for escalated and complex complaints in a post-Consumer Duty context.
  • Partner with other teams, including Compliance, S. 75 Team, PPI, FOS team, and regulatory team, to provide holistic risk-based advice on consumer-related matters.
  • Manage a portfolio of UK consumer-related matters, including litigation and advisory matters, and manage a paralegal and junior lawyers as needed.
  • Provide legal advice and support to Amex's businesses and management throughout the EMEA region on consumer and non-contentious issues.

Requirements

  • Significant PQE Solicitor qualified in England & Wales with extensive experience in civil litigation at all stages, gained in a financial services context, with a main focus on consumer litigation.
  • Extensive experience with Section 75 of the Consumer Credit Act 1974, PPI, and strong knowledge of the Consumer Duty is required as well as Financial services litigation in a consumer credit context.
  • Relevant experience should have been obtained in a strong private practice law firm and at least 5 years of in-house experience with another significant financial institution.

About American Express

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This role provides fantastic scope for development within an in-house legal team and excellent exposure to senior stakeholders as well as global markets.