Housing Services and Income Coordinator

2 days ago

Kings Lynn, United Kingdom Single Homeless Project Full time

About the Role:

We are seeking a highly organized and detail-oriented individual to join our Housing Services Team as a Housing Services and Income Administrator. This role will play a crucial part in supporting the Housing Services team and Manager, as well as our supported accommodation teams.

Key Responsibilities:

  • Maximize rental income and minimize loss through efficient application of SHP procedures.
  • Support the housing services team and accommodation services teams to ensure timely rent statements and letters are issued to clients.
  • Maintain accurate and up-to-date rent income records.
  • Collate performance returns against KPIs and provider monitoring returns.
  • Assist the Senior Housing Services and Income Officers in dealing with repairs, building-related matters, anti-social behavior, complaints, and neighborhood disputes.

Working Arrangements:

We operate a blended working arrangement, with a minimum of 3 days per week spent at our Head Office in Kings Cross, as well as flexible occasional travel to our accommodation services across London. There is also potential for home working, subject to agreement with the Head of Property Services.

Requirements:

  • Proven experience in organization, teamwork, and excellent communication skills (verbal and written).
  • Proven skills and experience in using IT and databases related to administrative tasks, such as producing letters and reports.

Benefits:

  • A competitive salary with incremental increases.
  • A 37.5 hour working week with flexible working hours.
  • 25 days annual leave, increasing annually to a maximum of 30 days, plus paid Bank Holidays.
  • A contributory pension scheme.
  • A Staff Health Cash Plan and discounts scheme.
  • A comprehensive and integrated training program.

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